Jobber Review 2026: A Contractor's Honest Take After 10+ Years in the Field

Jobber is the best field service management software for small to mid-size contractors with 1-20 employees. It handles scheduling, invoicing, quoting, and client management in one platform, starting at $39/month. After using scheduling and invoicing tools across multiple trades over the past decade, Jobber consistently delivers the cleanest experience for small crews that need to get organized without a steep learning curve. It earns a 4.5/5 average across 1,200+ verified reviews on Capterra and serves over 250,000 home service professionals.

Who Is Jobber Built For?

Jobber is purpose-built for small field service businesses — the kind where the owner is still on the tools or managing a crew of 1-20 people. According to 6sense market data, the majority of Jobber’s customers (7,068 companies) have 0-9 employees, with 23% in construction and 15% in consumer services.

The trades that use Jobber the most include landscaping, pressure washing, window cleaning, HVAC, plumbing, electrical, painting, pest control, and cleaning services. If you run a residential service business and you’re still juggling spreadsheets, text messages, and paper invoices — Jobber is built to fix that.

It is NOT a good fit for: Large commercial contractors (50+ employees), heavy construction/GC firms managing complex multi-phase projects, or businesses that need advanced project management features. For those, look at ServiceTitan or Procore.

What Does Jobber Actually Do Well?

Scheduling and Dispatching That Your Crew Will Use

The scheduling calendar is the heart of Jobber, and it’s where the software earns its reputation. You get a clean drag-and-drop calendar where you can assign jobs to crew members, set recurring appointments, and see everyone’s schedule at a glance.

What makes it stand out: route optimization (added in 2025) creates efficient routes for your entire team, cutting drive time and fuel costs. In my experience managing crews across multiple job sites, this alone can save 30-60 minutes per day per technician. At $50/hour loaded labor cost, that’s $125-$250/week in savings for a 5-person crew.

Your team sees their schedule on the mobile app, gets turn-by-turn directions, and can send “on my way” texts to customers automatically. That last feature alone cuts down on “where’s my guy?” phone calls by roughly 80% based on what I’ve seen in the field.

Client Hub — The Feature Most Contractors Don’t Know They Need

Jobber’s Client Hub is a self-service portal where your customers can:

• Request service online
• View and approve quotes
• Schedule appointments
• Pay invoices
• See their service history

This sounds simple, but it’s a game-changer for reducing administrative overhead. According to Jobber’s own data, businesses using Client Hub see invoices paid 4x faster because customers can pay online the moment they receive the invoice notification.

Invoicing and Payments

One-click invoice creation from completed jobs means no double data entry. Your technician marks a job complete, you (or they) generate the invoice, and the customer gets it immediately via email or text.

Jobber Payments is powered by Stripe, which means reliable payment processing, fraud protection via Stripe Radar, and the option for instant payouts (funds in your account within minutes instead of days — though that costs 3.5%).

Mobile App — Actually Usable on a Job Site

The Jobber mobile app is rated 4.8/5 on the iOS App Store and 4.7/5 on Google Play. More importantly, it works the way a field app should: technicians can view schedules, get directions, log time, capture photos, collect signatures, and process payments.

As of January 2026, Jobber added offline mode — so the app works in basements, rural job sites, and anywhere cell signal drops. This was a major pain point that took them too long to fix, but it’s here now and it works.

New AI Features (2025-2026)

Jobber shipped over 100 updates in 2025-2026, but the standouts are:

• AI Marketing Suite — generates review requests and email/SMS campaigns from simple prompts. Tell it “send a spring cleanup reminder to all landscaping customers” and it drafts the campaign.
• AI Receptionist — a chat widget on your website that engages visitors and books jobs 24/7. For businesses losing leads after hours, this is significant.
• Route Optimization — real-time route adjustments as your schedule changes throughout the day.
• Image Markup — draw on photos, add text, place shapes. Useful for documenting damage or explaining scope to customers.

Where Jobber Falls Short

QuickBooks Integration Is Frustrating

The QuickBooks Online sync works — but only one way. Data flows from Jobber to QuickBooks, not the other way around. If you update a customer’s information in QuickBooks, it won’t sync back to Jobber. Multiple users on Capterra and Software Advice report sync errors that require manual cleanup.

Important: Jobber only syncs with QuickBooks Online, not QuickBooks Desktop. If your accountant uses Desktop, this integration doesn’t exist for you.

Reporting Needs Serious Work

Jobber’s built-in reports are basic. If you need job costing analysis, profitability by service type, or custom reports for your accountant — expect to export to Excel and do it yourself. For a $199-$599/month product, the reporting should be significantly better than what’s currently offered.

Per-User Pricing Adds Up

The pricing looks reasonable until you start adding users:

• Connect Teams: $169/month for 5 users, then $29/month per additional user
• Grow Teams: $349/month for 10 users, then $29/month per additional user
• Plus: $599/month for 15 users

A 15-person crew on the Grow Teams plan with 5 extra users costs $349 + ($29 × 5) = $494/month. That’s $5,928/year. It’s worth it if the time savings and organization are there, but know the math going in.

How Much Does Jobber Cost in 2026?

Annual billing saves up to 40%: Core drops to $29/mo, Connect to $84/mo, Grow to $140/mo. If you’re committing to Jobber, always go annual.

Free trial: 14 days with full Grow plan access. No credit card required.

Try Jobber Free for 14 Days

How Does Jobber Compare to the Competition?

Feature	Jobber	Housecall Pro	ServiceTitan
Starting price	$39/mo	$59/mo	Custom ($$$$)
Best for	1-20 employees	1-25 employees	20-200+ employees
Free trial	14 days (no CC)	14 days	Demo only
Mobile app rating	4.8/5 iOS	4.7/5 iOS	4.3/5 iOS
QuickBooks sync	One-way (Online only)	Two-way (Online + Desktop)	Two-way (Online)
Offline mode	Yes (Jan 2026)	Limited	Yes
Route optimization	Yes (2025)	Yes	Yes
Ease of setup	Very easy	Easy	Complex (requires onboarding)
Contract required	No	No	Yes (annual)

The short version: Jobber wins on ease of use and price for small crews. Housecall Pro has better QuickBooks integration. ServiceTitan is for larger operations with bigger budgets. More detailed comparison coming soon.

Who Should Use Jobber?

Jobber is right for you if:

• You run a residential service business with 1-20 employees
• You’re currently using spreadsheets, text messages, or paper to manage jobs
• You want something your crew will actually adopt (low learning curve)
• You need scheduling, invoicing, and CRM in one place
• You want customers to be able to book and pay online

Jobber is NOT right for you if:

• You have 50+ employees (look at ServiceTitan)
• You need advanced project management for multi-phase construction (look at Buildertrend or Procore)
• You rely heavily on QuickBooks Desktop (Jobber only syncs with QuickBooks Online)
• You need sophisticated reporting and job costing analysis
• You’re a commercial-only operation with complex bidding requirements

The Bottom Line

Jobber does one thing exceptionally well: it takes the chaos of running a small service business and organizes it into a clean, usable system. It’s not the most powerful field service software on the market — ServiceTitan and FieldEdge offer more for larger operations — but for a 1-20 person crew that needs to schedule jobs, send invoices, and stop losing leads, Jobber is the strongest option at its price point.

The 14-day free trial with full Grow plan access and no credit card makes it genuinely risk-free to test. If your crew can’t figure it out in two weeks, it’s not the right fit. But most crews I’ve seen get the hang of it in 2-3 days.

Rating: 4.3/5 — Excellent for small to mid-size service businesses. Docked for weak reporting, one-way QuickBooks sync, and per-user pricing that gets expensive for larger crews.

Start Your Free 14-Day Trial

Frequently Asked Questions

Is Jobber worth it for a one-person operation?

Yes. The Core plan at $39/month ($29/month annual) gives a solo operator professional quoting, invoicing, scheduling, and online booking. If it saves you even 2-3 hours per month in admin time, it pays for itself.

Does Jobber work with QuickBooks Desktop?

No. Jobber only syncs with QuickBooks Online, not QuickBooks Desktop. If your accountant uses Desktop, you'll need to either switch to QBO or manually export/import data.

Can Jobber work offline on job sites?

Yes, as of January 2026. Jobber added offline mode so the mobile app works in basements, rural areas, and anywhere without cell signal. Data syncs automatically when you reconnect.

How long is the Jobber free trial?

14 days with full access to the Grow plan (the most feature-rich tier). No credit card required to start.

What trades use Jobber the most?

Landscaping, pressure washing, window cleaning, HVAC, plumbing, electrical, painting, pest control, and cleaning services are the most common. Any residential field service business with scheduling and invoicing needs is a good fit.

Is Jobber better than Housecall Pro?

For small crews (1-10 people) that want simplicity, Jobber edges ahead on ease of use and price. Housecall Pro has better QuickBooks integration (two-way sync, supports Desktop) and slightly more marketing features. We're publishing a detailed comparison soon.

How much does Jobber cost per month for a team of 10?

The Grow Teams plan for 10 users costs $349/month ($244/month with annual billing). Additional users beyond 10 are $29/month each. With annual billing, a 10-person team costs about $2,928/year.

Does Jobber handle payments?

Yes. Jobber Payments is powered by Stripe and lets you accept credit cards, debit cards, and ACH transfers. Standard payouts take 1-2 business days. Instant payouts are available for a 3.5% fee.